Terms & Conditions

These Terms of Service (“Terms”) set forth the terms and conditions under which AgentCoffee ehf., located at Alfholt 56, 220 Hafnarfjordur, Iceland (“AgentCoffee,” “we,” “us,” or “our”), provides its CRM tools, website builder, and marketing services (together, the “Service”) to You, the user.

By accessing or using the Service, You (“User” or “You”) agree to be bound by these Terms. If You do not agree to these Terms, You may not use the Service.

1. Description of Service

AgentCoffee provides a software-as-a-service (SaaS) platform tailored for real estate professionals, offering tools to manage client relationships, property listings, and online presence. The Service is provided “as is” and “as available.”

2. User Responsibilities

2.1 Account Registration

You must register for an account to access the Service. You agree to provide accurate and complete information, including name, email address, and, if applicable, agency or company name.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities that occur under your account.

2.3 Compliance

You agree to use the Service in accordance with all applicable laws and regulations.

3. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

3.1 Data Collection and Protection

AgentCoffee collects data on behalf of real estate professionals, including client information and property details. This data is encrypted to protect its security and is not shared with third parties, except as required by law.

3.2 Data Retention

We retain data for as long as is necessary to provide the Service or as required by law.

4. Payments and Subscription Plans

4.1 Payment Methods

AgentCoffee accepts payments via credit card and other methods as listed on our website. Payments are processed through our payment partner, Paddle, which handles tax and related tasks.

4.2 Subscription Plans

You may choose a subscription plan based on your needs. All subscriptions renew automatically unless canceled before the renewal date. For a complete list of features and pricing, refer to our website.

5. Intellectual Property

All trademarks, service marks, logos, content, and other intellectual property associated with the Service are owned by AgentCoffee or its licensors. Users are granted a limited, non-exclusive license to use the Service for its intended purpose.

6. User Content and Responsibility

6.1 Content Ownership and Rights

Real estate professionals using the Service may upload or create content, such as property listings or client notes. By submitting content, You grant AgentCoffee a worldwide, royalty-free, non-exclusive license to use, distribute, and display such content solely in connection with the Service.

6.2 Content Responsibility

You are responsible for all content uploaded or shared through the Service and must ensure that it complies with applicable laws and does not infringe the rights of third parties.

7. Prohibited Conduct

You agree not to:

• Use the Service for illegal or unauthorized purposes.
• Interfere with the functionality of the Service or its connected networks.
• Upload or transmit malicious code, viruses, or any harmful software.

8. Limitation of Liability

To the fullest extent permitted by law, AgentCoffee shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or other intangible losses arising from:

• Your use or inability to use the Service.
• Unauthorized access to or use of our servers or any data stored therein.
• Any bugs, viruses, or other harmful components transmitted through the Service.

9. Indemnification

You agree to indemnify, defend, and hold harmless AgentCoffee, its affiliates, employees, and agents from any and all claims, damages, and expenses arising out of or related to Your use of the Service or violation of these Terms.

10. Termination

AgentCoffee reserves the right to suspend or terminate your account without notice if We believe You are in violation of these Terms or if Your use poses a risk to others. Upon termination, Your right to access the Service will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Iceland, without regard to conflict of law principles.

12. Compliance with Regulations

AgentCoffee complies with the General Data Protection Regulation (GDPR) and other relevant data protection laws. For more information on our data handling practices, please review our Privacy Policy.

13. Dispute Resolution

All disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in Iceland, unless otherwise agreed by both parties. Both parties may seek injunctive or other equitable relief in a court of competent jurisdiction.

14. Modifications to Terms

AgentCoffee reserves the right to update these Terms at any time. We will notify You of changes by posting the new Terms on the Service. Continued use of the Service after changes have been posted constitutes acceptance of the new Terms.

15. Contact Information

For questions or assistance with these Terms, please contact us at support@agentcoffee.com.