This Refund Policy (“Policy”) governs the refund process for purchases made from AgentCoffee ehf. (“AgentCoffee,” “we,” “us,” or “our”), a company based in Iceland. By using or accessing AgentCoffee’s services or making a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this Policy.
If you are not satisfied with your subscription purchase from AgentCoffee and wish to obtain a refund, you may do so within 14 days from the date of purchase. During this period, AgentCoffee will provide a full refund without requiring additional information or justification.
After the 14-day refund period, AgentCoffee is unable to offer refunds for any purchases. However, you retain the right to cancel your subscription at any time, and you will continue to have access to the services you paid for until the end of the current subscription period.
At AgentCoffee, customer satisfaction is our priority. If you are unhappy with the services provided by AgentCoffee in any way, please contact us at support@agentcoffee.com. We value your feedback and are committed to addressing any concerns.
AgentCoffee reserves the right to modify or update this Policy at any time without prior notice by posting the revised version on our website. Changes to this Policy become effective immediately upon posting. It is your responsibility to review this Policy periodically to stay informed of updates.
This Policy is governed by the laws of Iceland. Any disputes may be brought before the courts of Iceland, but this does not affect any rights you may have as a consumer under the laws of another country where you reside, or any right you may have to take legal proceedings there.
